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Knowledge process solutions for the utilities industry
Apex CoVantage works with regulated and unregulated utilities engaged in the
following businesses:
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Power generation, transmission, and distribution
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Gas distribution and transmission
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Water distribution
We provide knowledge-based business services that allow
utilities companies to:
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Accelerate the design and engineering of power and pipeline networks
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Reduce outside-plant design, data management and engineering costs
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Improve service quality and turn-around time
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Accelerate outside-plant, work-order life cycle and avoid backlogs
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Improve program management and reporting
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Raise customer satisfaction
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Reduce customer service costs
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Avoid service problems and outages
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Free up managers and key employees to do what they do best
Our service offerings for utility clients include:
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Engineering Solutions |
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Transmission and distribution
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Power network design and engineering
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GIS database development and maintenance
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CAD drafting and design
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Power substation design and engineering
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Pipeline network design and engineering
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Power generation equipment design and engineering
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Water resource planning and engineering
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Asset management
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Field survey
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Visual data solutions for:
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Asset and landbase mapping
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Asset inventory
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Asset inspection
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Rights-of-way management
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Contact Center Solutions |
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Customer acquisition
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Account activation and management
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Order processing
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Billing inquiries
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Customer service
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Outage and trouble reporting
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Soft collections
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Customer win-back
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Employee recruiting, screening and hiring
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Research and Content Solutions |
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- Real-time data conversion for EDI
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Digital content for electronic:
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Nuclear licensing dockets
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Equipment maintenance histories
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