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Business Process Outsourcing for the Publishing Industry
| Since 1988, Apex Publishing, Inc. has provided unrivaled technology and workflow solutions to publishers in a variety of areas, including: |
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Book and journal publishers
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Reference publishers
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Commercial and non profit aggregators
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Information providers
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Business, finance and legal publishing
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Scientific, technical and medical (STM) publishing
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Scholarly and professional societies
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Universities
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Educational publishing
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We provide knowledge-based publishing services that allow these organizations to: |
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Improve project management
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Maintain competitive pricing levels
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Design highly functional, intensely linked and fully indexed epublishing products
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Accelerate epublishing product delivery schedules
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Deliver better products
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Publish in print and electronically at the same time
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Maximize the value of content
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Our service offerings to publishers include:
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Contact Center Solutions
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Renewal qualification
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Database clean-up
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Customer acquisition
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Account activation and management
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Order processing
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Billing inquiries
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Customer service / customer case
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A/R management
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