Knowledge process solutions for the
manufacturing industry

Apex CoVantage has worked with leading process and product manufacturers engaged in the following businesses:

• Aircraft engines
• Automation and control systems
• Building products
• Engine turbochargers
• Heating and cooling systems
• Marine engines
• Medical devices
• Metal buildings
• Paper products
• Sheet, plate, strip and tubular steel products
• Power generation equipment

We provide knowledge-based business services that allow manufacturers to:

• Accelerate product development cycles
• Communicate more effectively with customers and distributors
• Respond more quickly to market trends and customer needs
• Manage parts inventories more effectively
• Reduce product development costs
• Reduce logistics and fulfillment costs
• Reduce customer service costs
• Free up key employees to do what they do best

Our service offerings for manufacturing clients include:

<Engineering Solutions

Product concept design Customized product design Part design CAD solid modeling Design analysis (structural, thermal, vibration) Part and product performance simulation Drafting and detailing Drawing conversion Rapid prototyping Casting and sheet metal design Material and product handling line design Production process modeling Production equipment design Special process machinery design Conveyor systems design Control systems design (PLC programming, SCADA) Automation line re-engineering (productivity, capacity, multi-product) Automation systems integration Mould and die design Plant design Heating, ventilation and air conditioning (HVAC) design Power supply and distribution design Life safety and lighting system design Plant installation and relocation

	Publishing Solutions
	Real-time data conversion for EDI Digital content for electronic technical publishing, including: Part and product libraries Product user guides and instructions Product schematics and illustrations Equipment maintenance manuals

	Contact Center Solutions
	Customer acquisition Order processing Billing inquiries Customer service Technical support Warranty and repair status Dealer locator and referral Accounts Receivable Management (ARM) Employee recruiting, screening and hiring