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Apex CoVantage: The Facts
Apex Covantage, LLC, was founded more than twenty years ago by Shashi Gupta and Margaret Boryczka, who left Battelle Memorial Institute to start a business of their own. Shashi and Margaret remain the majority shareholders of what remains a private firm, and both are directly involved in the substantive work of Apex. Our headquarters is in Herndon, Virginia, a short hop from Dulles Airport outside Washington, DC.
Apex now directly employs more than 2,500 employees at two offices in the United States and eleven in India and has become recognized as one of the premier firms in its field, working for clients such as AT&T, Exelon, Baltimore Gas and Electric, Qwest, the American Medical Association, The National Institutes of Health, the London Times, ProQuest, and The National Library of Australia. Apex has completed projects that range from small digitizing of archived materials to a recent project costing $80 million over 20 months, managing 15 subcontractors, 2,500 personnel in India, and 500 field personnel here in the United States. The great majority of Apex's work over time has been for the private sector, and though Apex is minority-owned firm, we have mostly worked for the private sector and have not used our minority-owned status in competitions for government contracts.
Apex CoVantage: Our Strengths
Apex was formed by experts in the field of process and workflow design. Our first product was for ourselves: ProACT™, which managed data conversion work at our first Indian facilities. This was, and is, a sophisticated tool that allows control of all aspects of data conversion: production speed, quality, rapid reporting (daily), and even operator compensation.
As we grew, we developed other sophisticated computer models to manage workflows, to control quality, to conform data from different systems to client's needs, and to reduce costs. The most important knowledge we brought to this work was a creative appreciation of man-machine systems and their interfaces: what should be done by machines, what by men/women, where the interfaces between the two should be, and where geographically should the work stream be located in order to produce the most efficient and high quality product. As time went by, Apex worked on projects with more and more intellectual content: in medicine, law, science, and engineering, and we came to call our work "Knowledge Solutions." And as more time went by, as web and mobile data technologies developed, we produced more and more creative user interfaces, or 'dashboards' as some call them, both for client project managers in managing our work, and for clients to manage the completed processes.
To sum up, following are the reasons why you should call Apex CoVantage if you have a specific project need—or perhaps even more importantly if you have a general data or workflow problem or a need to cut the costs of important processes:
- Apex is 'technology agnostic.' We have a stock of computer models and applications which may be useful—but each solution is custom-developed in collaboration with the client. We know that when you are trying to sell a hammer, everything looks like a nail.
- Apex is 'geography-agnostic.' From the beginning we have been successfully managing offices outside the United States—both in India and elsewhere, and we always strive to place work where it is most efficiently done.
- Apex aims to build long-term client relationships advantageous to both parties. We have extensive project management skills and tools, and you can take any problem right to the top of the company, to the owners.
- Apex has often delivered 'transformative' changes leading to quantum business gains far beyond what the client thought possible.
- Since its inception, Apex has specialized in the man-machine interface, and has for many years now been developing creative web-based and mobile solutions.
- From the beginning, Apex has pioneered in finding lower-cost solutions to problems with high intellectual content, such as writing scientific or medical abstracts, and there are major cost savings to be had now in what we call 'Knowledge Solutions.'
- Apex is a relatively small and agile firm, without layers of bureaucracy, and it is privately-owned so that there are no issues of confidentiality of reporting or data.
- Because of our creative approaches to system design and off-shore facilities, we are usually quite cost-competitive—and sometimes the lowest-cost proposer.
We recognize that these are just assertions to you if you have not worked before with Apex CoVantage. Give us a call to discuss your needs and you can see for yourself.
Apex CoVantage is organized into three divisions:
- Content Solutions: converts every conceivable form of paper, microfiche, and born-digital content to other forms; also provides imaging, optical character recognition, copyediting, cross-referencing, and content creation services.
- Engineering Solutions: provides a full range of engineering solutions, primarily to clients in the telecommunications and utility industries; services include network infrastructure design, data acquisition, field asset management, and inspection.
- Technology Products and Solutions: develops software products that set new standards for quality and productivity in the business- and knowledge-process outsourcing industries. Our products such as ProACT®, DataWorks™, IZAAC™ and ProField™ allow enterprises to build globally integrated, electronic workflows to deliver information from anywhere to anywhere in the world.
APEX VALUES
Apex CoVantage was built upon the following values, which guide our business:
- Integrity: At Apex integrity means that every person on our team is empowered to do what is right, not what may be expedient. We will tell you the truth as we see it at all times.
- Human Dignity: We commit to conducting ourselves in a manner that enhances the dignity of those we deal with. Also ask us, if you are interested, about our corporate contributions of time and money to helping the less-fortunate.
- Quality: Our Company was built on a near-fanatical commitment to quality control.
- Creativity: Apex is committed to creativity: it is our hallmark. We want our people to be creative to their fullest. We are different from organizations that have a way of stifling creativity on the altar of growth.
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OUTSOURCING
Having been one of the pioneers in what came to be called “outsourcing,” when we opened our first operations in India twenty years ago that worked primarily on straight-forward data conversion, we now think of geographical location as just another part of the generic problem of efficient workflows. Work should be done wherever it can be done most efficiently [i.e. quality-controlled output unit per dollar]. The best location changes with labor costs and benefits, skill sets available, and costs of transmission and delivery. We can show you the costs of alternative location decisions for all workflow segments. |
BUT NOW WE ARE IN A RECESSION
Yes, and perhaps we will be for some time. But isn’t this the time you most need cost savings and more efficient operations? |
A Connected Community
More than a company, Apex CoVantage is a worldwide community based on common values, common ambitions and a common approach to getting things done. Our sense of community connects us more closely with each other, allowing us to work more effectively. It connects us more closely with our clients, allowing us to deliver more value. And it connects us more closely with the world at large, allowing us to be a more effective force for social outreach, development and change.
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